Terms and Conditions
Operator: Jewelry Martin (“JMINDEX,” “we,” “us,” or “our”)
Address: 36 NE 1st Street, Suite 234, Miami, Florida 33132, USA
Contact: info@jmindex.com · +1 305 613 4147 · jmindex.com
Section 1 – Introduction
These Terms and Conditions (“Terms”) govern your access to and use of the JMINDEX website at jmindex.com, the member area, the dealer groups we host on third-party messaging platforms, and all related services (together, the “Platform”). By creating an account, joining a group, or otherwise using the Platform, you agree to be bound by these Terms. If you do not agree, do not use the Platform.
Section 2 – About JMINDEX
JMINDEX is a private trading group for verified dealers and companies in luxury watches and fine jewelry. Members post stock and requests, see what other members have available, and contact each other to negotiate and close deals. JMINDEX also offers an optional escrow service, described in Section 7, that members may choose to use on any transaction.
JMINDEX is operated by Jewelry Martin, of Miami, Florida. The Platform is intended for trade use only.
Section 3 – Eligibility
To use the Platform you must be at least eighteen years old, be legally able to enter into contracts, and act on behalf of a business or in a professional capacity as a dealer. You must use the Platform only for lawful and legitimate trade purposes.
Registration does not guarantee admission. We review applicants before approving them and may accept, refuse, or revoke membership at our discretion, including after approval if new information comes to light.
Section 4 – Account registration
To post, browse member listings, or use escrow, you must create an account. You agree to:
- provide accurate, current, and complete information about yourself and your business, and keep it up to date;
- keep your credentials confidential and not share your account with anyone else;
- accept responsibility for all activity under your account; and
- tell us promptly at info@jmindex.com if you suspect unauthorized use.
We may suspend or close any account that contains false information, shows signs of unauthorized use, or breaches these Terms.
Section 5 – Listings and posting standards
Members may post watches and jewelry using the forms provided on the Platform. Each listing may include up to four photos and one video clip of up to fifteen seconds. By posting, you confirm that:
- you own the item or are authorized to sell it, and you have good title to it free of liens or claims;
- the description, reference number, condition, year, materials, stones, and price (or “price on request”) are accurate and complete;
- the photos and video show the actual item offered;
- the item is authentic, and all replacement parts, aftermarket parts, refinishing, polishing, and gemstone or other treatments are clearly disclosed; and
- you have the right to upload the content you post.
Replicas, counterfeits, “franken” watches presented as original, undisclosed aftermarket parts, undisclosed treatments, and stolen or otherwise unlawfully obtained goods are strictly prohibited. Posting them may result in immediate removal of the account and, where appropriate, a report to the relevant authorities.
You grant Jewelry Martin a non-exclusive, worldwide license to host, display, and distribute your listings to other members of the Platform for the purpose of operating the service. We may remove any listing at our discretion.
Section 6 – Transactions between users
JMINDEX provides a place for members to find each other and trade. Unless you use the escrow service under Section 7, Jewelry Martin is not a party to any sale, does not act as broker, agent, or guarantor, and does not take title to or possession of any item or funds.
Negotiations, payment, shipping, insurance, and delivery take place directly between members. Each member is responsible for carrying out their own due diligence on the other party, the item, and its documentation before completing a deal. We do not independently authenticate items listed by members and are not responsible for disputes, losses, or misrepresentations between members, except as stated in Section 7 for items and funds held in escrow.
Section 7 – Optional escrow service
7.1 Voluntary use
Escrow is optional and available only when both buyer and seller agree to use it. Nothing on the Platform requires you to use it.
7.2 How it works
- Seller ships to Miami. The seller ships the item to Jewelry Martin at the address we provide, before receiving any payment.
- Receipt and verification. We confirm physical receipt and check that the item matches the description given by the seller.
- Escrow Custody Receipt. We issue an Escrow Custody Receipt to both parties documenting the transaction.
- Buyer funds the escrow. The buyer sends the agreed price plus the escrow commission in U.S. dollars (USD) or USDT. We confirm receipt and validity of the funds.
- Release. Once the item and the funds are each verified as satisfactory, we ship the item to the buyer and transfer the funds to the seller, less the commission.
7.3 Role and limits
When we hold an item or funds in escrow, we act as a neutral custodian between the parties and not as a party to the sale. Our responsibility is limited to items and funds that we have actually received into custody and that are documented in the Escrow Custody Receipt. We do not hold funds as a bank, do not pay interest, and do not guarantee the value, authenticity, or market price of any item beyond the verification described above.
7.4 Shipping and risk
Shipping to and from our Miami location is arranged and paid for as agreed in the transaction, and items should be fully insured for their declared value. Unless the Escrow Custody Receipt states otherwise, risk of loss remains with the sender until we confirm receipt, and returns to the recipient once we hand the item to the carrier.
7.5 Items that do not match
If an item does not match its description on receipt, or appears to be a replica, stolen, or otherwise unlawful, we may hold it, notify the parties, return it to the seller at the seller’s cost, or report it to authorities where required by law. We may also refuse or cancel any escrow at our discretion, and we will return any funds already received to the buyer, less any costs and fees arising from the cancellation.
7.6 Disputes
If buyer and seller disagree about whether the agreed terms are met, we may keep the item and funds in custody until the parties resolve the matter in writing, or until a court or other authority with jurisdiction directs otherwise. We are not obliged to decide the dispute.
7.7 Payment and verification
We may require identity, business, and source-of-funds information before or during an escrow, and may delay or refuse any transaction where we believe it is necessary to comply with the law. Payments in USDT are made at the buyer’s risk as to the correct network and wallet address provided by us, and network fees are the payer’s responsibility.
Section 8 – Fees
- Account and posting: opening an account and publishing listings is free.
- Escrow commission: 1.5% of the transaction value for members and 3% for non-members. The commission is paid by the buyer on top of the price at funding and is deducted from the amount released to the seller, as set out in the Escrow Custody Receipt.
- Other costs: shipping, insurance, customs, duties, taxes, bank charges, and blockchain network fees are not included and are paid as agreed between the parties.
Commissions are non-refundable once the escrow has been funded, except where we cancel an escrow under Section 7.5 or where required by law. We may change our fees on notice posted on the Platform; changes do not apply to escrows already in progress.
Section 9 – Private groups on third-party apps
Members may be invited to our groups on WhatsApp, Telegram, and Facebook. Those services are owned and operated by third parties, and your use of them is governed by their own terms and privacy policies. We do not control those services, are not responsible for their availability or security, and are not responsible for messages or offers posted by other members there. All of the member obligations in these Terms, including Sections 5, 11, and 12, apply to your conduct in the groups.
Section 10 – Communications and consent
By registering, you agree that Jewelry Martin may store your name, email address, phone number, and WhatsApp number and use them to verify your account, run the service, and send you operational messages and updates about listings, requests, and dealer opportunities, by email, WhatsApp, SMS, or Telegram. You may opt out of marketing messages at any time by using the unsubscribe instructions in the message or by writing to info@jmindex.com. We will still send you messages required to operate your account or an escrow. We do not sell your contact information to unaffiliated third parties.
Section 11 – Privacy and confidentiality
We collect limited personal and business information, such as your name, contact details, business details, device information, and activity logs, to verify members, keep the Platform secure, and improve the service. Our handling of personal data is described in our Privacy Policy at jmindex.com/privacy.
Listings, prices, client information, and inventory shared on the Platform are confidential trade information intended for members only. You agree not to copy, publish, resell, forward, or share it with anyone outside the group, or use it to solicit members outside the Platform. Listings are not made available to search engines or to the public, and are visible only to signed-in members.
Section 12 – Acceptable use
You agree not to:
- post false, misleading, or incomplete information or misrepresent your identity or business;
- use the Platform for any unlawful purpose, including fraud, money laundering, or handling stolen goods;
- harass, threaten, or defraud other members;
- copy, scrape, or harvest data using bots, scripts, or other automated tools without our written permission;
- bypass or interfere with verification, security, or access controls;
- take a deal that began on the Platform outside of it in order to avoid fees that would otherwise apply to an escrow you have already agreed to use; or
- upload malicious code or attempt to disrupt the service.
Breach of this Section may lead to immediate suspension or termination.
Section 13 – Legal compliance
You are responsible for complying with all laws that apply to your trading activity, including those on licensing, taxes, customs and import/export, sanctions, anti-money-laundering, consumer protection, and the sale of precious metals, stones, and watches. You confirm that you and the funds and items you deal with are not subject to sanctions and are not connected with unlawful activity. We may refuse service, freeze an escrow, or report information to authorities where we believe the law requires or permits it.
Section 14 – Intellectual property and third-party brands
The Platform, including its design, text, graphics, logos, software, and the JMINDEX and Jewelry Martin names, belongs to Jewelry Martin or its licensors. You may not copy, reproduce, distribute, or modify any part of it without our written permission.
Rolex, Patek Philippe, Audemars Piguet, Richard Mille, Omega, Cartier, Breitling, Tiffany & Co., Van Cleef & Arpels, Bvlgari, Harry Winston, Graff, and any other brand names mentioned on the Platform belong to their respective owners. They are used only to identify the kinds of goods traded by members. JMINDEX and Jewelry Martin are not affiliated with, sponsored by, or endorsed by any of these brands or manufacturers.
Section 15 – Availability and changes to the service
We may change, suspend, or discontinue any part of the Platform at any time. We work to keep the service running, but we do not guarantee uninterrupted or error-free access and are not responsible for downtime, delays, or technical failures, including those of third-party messaging platforms.
Section 16 – Disclaimers and limitation of liability
The Platform is provided “as is” and “as available.” To the fullest extent permitted by law, Jewelry Martin disclaims all warranties, express or implied, including those about accuracy of listings, quality, authenticity or title of items posted by members, uptime, and trading results.
To the fullest extent permitted by law, Jewelry Martin and its owners, officers, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or business, arising from your use of the Platform or from transactions between members. Where liability cannot be excluded, and subject to Section 7.3 for items and funds actually held in escrow, our total liability to you for any claim is limited to the greater of the fees you paid to us in the twelve months before the claim arose and one hundred U.S. dollars (US$100).
Section 17 – Indemnification
You agree to indemnify and hold harmless Jewelry Martin and its owners, officers, employees, and affiliates from any claims, damages, losses, and legal costs arising from your breach of these Terms, your listings or transactions, your misuse of the Platform, or your violation of any law or third-party right.
Section 18 – Suspension and termination
We may suspend or terminate your access at any time if you breach these Terms, misuse member information, provide false information, harm other members, or put the Platform at risk. You may close your account at any time by writing to info@jmindex.com. On termination, your right to use the Platform ends immediately. Sections that by their nature should survive termination, including Sections 5, 7.3, 11, 14, and 16 to 19, will continue to apply. Any escrow already in progress will be completed or unwound under Section 7.
Section 19 – Governing law and jurisdiction
These Terms are governed by the laws of the State of Florida and the federal laws of the United States, without regard to conflict-of-law rules. Any dispute arising out of or relating to these Terms or the Platform will be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, and you consent to their jurisdiction.
Section 20 – Changes to these Terms
We may update these Terms from time to time. The current version is always available at jmindex.com/terms, with its effective date. Your continued use of the Platform after an update means you accept the revised Terms.
Section 21 – General provisions
- Entire agreement: these Terms, together with the Privacy Policy and any Escrow Custody Receipt, are the entire agreement between you and Jewelry Martin about the Platform.
- Severability: if any provision is found unenforceable, the rest remains in effect.
- No waiver: if we do not enforce a right, that is not a waiver of it.
- Assignment: you may not assign your rights under these Terms without our written consent. We may assign ours in connection with a merger, sale, or reorganization.
- Language: these Terms may be provided in English and Spanish. If the two differ, the English version prevails.
Section 22 – Contact information
Jewelry Martin36 NE 1st Street, Suite 234
Miami, Florida 33132, USA
info@jmindex.com · +1 305 613 4147